[Resolved]  Plugtech — Bought extended warranty for TV & company rejecting our claim

Address: 401 Kshiteej Aptartment, Next to Dev Nagar, Near MKN Bhatia School, Poinsur, Kandivali West
Website: gowarranty.in

I purchased an Extended TV Protection plan for 4 years in the month of October 2021 for my Iffalcon 55k61 TV through their salesperson Schubert. All the processing was done by him and he only informed me that you can take GST Credit and you will not face any issues. On[protected] our TV was not turning on immediately we called customer care and raised the case and we were been today that we will ask our team to give you call on[protected] to arrange a technician. On very next day we got an email saying that your name is not matching with the policy hence we are rejecting your claim and they immediately suspended our policy. All the process was done by their team member. Warranty is always related to a serial number of product. Their Sales personal purposely done so that they can reject the claim in the future. I am the proprietor of the company in our GST Certificate it is clearly mentioned Trade Name and Legal Name as mine.

below are the details of our policy

Invoice Number[protected]
Policy Number - GW_B2D3AC5A9D3F
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Oct 21, 2022
Complaint marked as Resolved 
Please delete the complaint and I have done some corrections and addition to new complaint
 
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    Plugtech
    401 Kshiteej Aptartment, Next to Dev Nagar, Near MKN Bhatia School, Poinsur, Kandivali West
    India
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