Poco India / Xiaomi India — Deficiency in Service & Delay: POCO X7 5G under warranty, Case filed in DCDRC Kanpur (Ref:[protected]

Address: Karachi Khana, Kanpur, Uttar Pradesh

Submitted my POCO X7 5G (8GB/128GB) handset under warranty on 19-Sept-2026 at the authorized service center in Karachi Khana, Kanpur (Job Sheet: WXIN[protected]. The company has completely failed to repair or provide spare parts for weeks, causing severe mental harassment.

​Due to continuous delay and gross deficiency in service under the Consumer Protection Act, 2019, I have officially instituted a formal consumer complaint case before District Consumer Disputes Redressal Commission (DCDRC), Kanpur Nagar (Case Ref:[protected].

​Relief Sought: Immediate approval and handover of a brand-new sealed-pack handset of POCO X7 5G (8GB/128GB) or a full refund of ₹15, 999.
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    Poco India / Xiaomi India
    Karachi Khana, Kanpur, Uttar Pradesh
    India
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