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Pooja Electronics Complaints & Reviews

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Last updated Feb 15, 2023
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+91 22 2631 7741
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+91 98 2009 5173
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Pooja Electronics reviews & complaints(9)

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K
KurianAlex
from Mysore, Karnataka
Feb 15, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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I have order the product online on 08.02.2023 and i have received the product on 13.02.2023. On the same day with in few minute of delivery i have informed the customer care that i have received a used product having fungus and scratches inside lens. I asked for refund since i don't want to believe on such kind of companies but the customer care people convinced me saying that replacement product will be dispatched immediately on pick up of product is completed.

Today on 15.02.2023 after completing the pick up when i contacted customer care they are telling i need to wait for few more days since they have to arrange it. I want to proceed with refund and they are not even letting me know the procedure for it.
Pooja Electronics customer support has been notified about the posted complaint.
We were in touch with the customer from the day we received the order.
We informed the customer that Lens was not ready in stock and will take some time to deliver the product, which is why it took a long time to deliver the product.
We are very apologies that the lens which customer received was damaged having some scratches on the lens,
We imminently apologize to the customer and arrange the return pickup for the same.
The customer was asking for the Refund but as per the policy we have to replace the product.
The customer was not ready to wait so we told the customer that we will send the replacement lens imminently once the return pickup was done.
And we ordered the lens from the dealer but it was taking time because of the transistor.
The customer was not ready to wait for 1-2 days.
We also inform the customer that we will refund the whole amount once we receive the damaged lens.
But the customer is not ready to wait.
Our representative has already spoken to the customer about the above-mentioned points.
We were in touch with the customer from the day we received the order.
We informed the customer that Lens was not ready in stock and will take some time to deliver the product, which is why it took a long time to deliver the product.
We are very apologies that the lens which customer received was damaged having some scratches on the lens,
We imminently apologize to the customer and arrange the return pickup for the same.
The customer was asking for the Refund but as per the policy we have to replace the product.
The customer was not ready to wait so we told the customer that we will send the replacement lens imminently once the return pickup was done.
And we ordered the lens from the dealer but it was taking time because of the transistor.
The customer was not ready to wait for 1-2 days.
We also inform the customer that we will refund the whole amount once we receive the damaged lens.
But the customer is not ready to wait.
Our representative has already spoken to the customer about the above-mentioned points.
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    A
    aalamraza
    from Bareilly, Uttar Pradesh
    Jun 15, 2022
    Jun 15, 2022
    This thread was updated on Jun 15, 2022
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    Address:158 Chawni ashraf khan near badhi masjid bareilly 243122, Bareilly, Uttar Pradesh

    I purchased a swing machine in march2022 from CSD Canteen moradabad swing machine is not working plz snd me the details of customer care bareilly U.P
    Pooja Electronics customer support has been notified about the posted complaint.
    Jun 15, 2022
    Updated by aalamraza
    Plz see this complaint as soon as possible
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      M
      Mansiydv
      Aug 25, 2021
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      Address:51green avenue khatipur road jharkhand mod

      Regulater not working since not we bought it.plz help
      Pooja Electronics customer support has been notified about the posted complaint.
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        W
        Wani javid 1124
        Jul 26, 2021
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        Address:Pattan Baramulla kashmir

        I have purchased a sewing machine from CSD Canteen in kashmir before two month's when I try to sweing any cloth it doesn't sewing.The machine is not working .Kindly fix my problem and send an expert to my location. My contact Number is [protected]
        Pooja Electronics customer support has been notified about the posted complaint.
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          H
          heli keshariya
          May 24, 2021
          May 25, 2021
          This thread was updated on May 25, 2021
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Astron chowk Rajkot

          I purchase new redmi mi 10 on Saturday. Today is monday.. I facing issue related ui not reapoding. I updeted app all apps...
          Mostly app i can't open. I had click multiple time than after some application open.
          Aug 5, 2021
          Complaint marked as Resolved 
          Pooja Electronics customer support has been notified about the posted complaint.
          We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
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            D
            Dipak Rai
            May 25, 2021
            This thread was updated on May 25, 2021
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:UTTRI DHAMOUN, UTTRI DHAMOUN

            I have a pooja fan in under garenti it is working properly
            Aug 5, 2021
            Complaint marked as Resolved 
            Pooja Electronics customer support has been notified about the posted complaint.
            We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
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              D
              Dipali Kumbhar
              from Pune, Maharashtra
              May 25, 2021
              This thread was updated on May 25, 2021
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:411028

              Arey i ordered kurta and i got piece of cloth wt i should do with that piece take it return u people tho wnt lift calls and give wrong numbers to customers right what a cheap trick u people dng ashame o[censored] guys u cheat customers and take money right, take my product return useless product, not only r me for all u playing this trick dnt be over smar
              Aug 5, 2021
              Complaint marked as Resolved 
              Pooja Electronics customer support has been notified about the posted complaint.
              Oct 11, 2017
              Updated by Dipali Kumbhar
              Products was a faulty
              Verified Support
              May 25, 2021
              Pooja Electronics Customer Care's response
              We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
              By Paytm Mall purchase air purifier Eureka breeze but delhivery wrong second hand product order I'd [protected]

              We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
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                P
                Partha Pratim Sen
                from Kolkata, West Bengal
                May 25, 2021
                This thread was updated on May 25, 2021
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Address:North 24 Parganas, West Bengal, 700123

                Hi,
                this is Partha Pratim Sen from kolkata ( Barrackpore )

                & i am interested for mobiles towers for my plot which is located at : Saraswati Palli opposite side of STEN world school Barrackpore, beside Kalyani Highway, barrackpore ( kolkata, WB ), total area : 3.5 kata, full residential.

                plz call me for further any details at my cell no: [protected] / [protected].

                Best Regards

                Partha Pratim Sen
                Aug 5, 2021
                Complaint marked as Resolved 
                Pooja Electronics customer support has been notified about the posted complaint.
                We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
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                  Rsn1972
                  from Chennai, Tamil Nadu
                  May 25, 2021
                  This thread was updated on May 25, 2021
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:Chennai, Tamil Nadu, 600020

                  We have purchased IFB FRONTDOOR 5 kg washing machine during the year 2005. Till 2015, the machine was running successfully without any major problems. During May 2015, the machine running was stopped and we called a IFB Service Dealer M/s Poona Electronics, Triplicate, Chennai 600 005 for servicing the unit. After their inspection, they instructed us to replace the MAIN CIRCUIT BOARD (PCB) which costs around Ra's.5800/- and a service charge of Ra's.300/- They replaced the PCB vied our Complaint No.719780 dated 23/05/2015. With Surprise, the Unit went malfunctioning today and we called the same service company for rectifying the unit. They now told the PCB they replaced during May 2015 is not working and requesting us to replace the same by spending again Ra's.5800/- for the same. This leads to lot of confusion and agony on the service company that the unit which was running successfully for the past 10 years without any issues, and the PCB changed by the service company was TOTALLY DEFAULT within 9 months period. We hereby request you to address the issue and change the PCB without cost to enable us to continue the TRUST we have with IFB electronics.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Jan 26, 2016
                  Updated by Rsn1972
                  Please read in the content IFB Service Dealer M/s Poona Electronics, Triplicate, Chennai 600 005 as IFB Service Dealer M/s Pooja Electronics, Triplicane, Chennai 600 005
                  Dear Sir,

                  We are unable to find your details in our database with this complaint number you provided.  Please provide an alternate number preferably the number you were using when you purchased / registered your product.

                  Alternatively you can email us at [protected]@ifbglobal.com and we will try
                  our best to meet your expectations.

                  IFB Team
                  We dont deal in this brand and there was no sale also as such from our side. Kidnyl rectify the company name from where the purchase was made as this doesnt belong to us..
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