Dear [Shop Manager/Customer Service Team],
I hope this email finds you well. I am writing to express my disappointment with a recent purchase made from Pothys Hyper. On [[protected]], I bought a Pigeon tiffin box for Rs. 860. Unfortunately, just two days after the purchase, all four tiffin closures cracked, rendering the product unusable.
I had high expectations of the product quality from Pothys, given your reputation for selling reliable items. However, this experience has left me feeling frustrated and disappointed.
Could you please advise on the steps I should take to address this issue? I am looking forward to your prompt response and a satisfactory resolution.
Thank you for your attention to this matter.
Best regards,
Sheik hussain
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