Prafulla Chandra College — online transaction fraud

Hiiii,
Its vishal saw made a transaction on 09-sept-2020 of 4373.60 via net banking on choosing billdesk on prafulla chandra college website for taking new admission for form num- [protected] and ack no- 11536581 but on that time payment status was not being reflected on their website (The amount is being deducted from my account with successful status) and i still wait for 3 hours on in hope that status will be updated.
But not reflected than again i have made a payment this time payment became successful and status updated on prafulla website.
Then i have contacted billdesk about the payment status then he told me that the payment is being settled in merchant account.
But on waiting after more than 7 working days but not reflected in my account.
How praffula chandra college accept dual payment form single application form.
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