| Website: www.prestigeconstructions.com |
I booked a flat at kew gardens bangalore by prestige estates (Hereon called pkg) thinking it would be hassle free exp and good to buy in. My agony started soon after booking. All terms and conditions are skewed in favor of pkg. No clarity on possession date, ceiling height, gst credit, etc etc.
Gst credit
Though i booked in 2016 and gst got introduced in jul 2017, builder increased my taxes on bimonthly emi by 2 % citing new gst law. Govt directive is very clear to not increase prices o[censored]nder const properties. However, pkg being a listed company is going against the anti-profiteering clause of govt of india and charging at 18% of construction which translates to 12% of total value up from10% pre-gst. No accountability for input credits.
Payment terms
The payment terms are not construction linked and scheduled bimonthly. Though banks need construction updates to release funds - pkg wants us to push banks to release funds.
Ceiling height
Being in close proximity to the airport, prestige was unwilling to share the ceiling ht we wd get inside the apt. Every person individual buyers interacted with got different nos based on their mode of the day.
Alto v/s merc
When we asked too many queries post booking - we were told we paid for alto and expecting a merc. This language is kind of demeaning their own projects.
Channel partners
They have engaged multiple channel partners which benefits them. When we book initially through them - we are offered incentives like a discount of 50rs per sq ft, no floor rise etc. However, this discount is not upfront. We first pay to prestige who after sitting on the amount for some time (Until agreement) - and are promised cashback post that. However, this cashback never comes. It would be foolish to believe that this scam is run without the consent of pkg. Bookaprop, proptiger, etc are some names os such esteemed partners. Even after 2 yrs of booking - buyers are waiting for this cashback.
Worst crm
I do not know why they need a crm team - there is nothing to manage except forwarding emails and making buyers wait for responses.
Nishrah, aamera, monika, somali, harshad, sujit, subh - we dealt with all of them - they are hell-bent on breaking buyer unity. We dealt with all of them.
Unprofessional agreement
Initially, we refused to sign the agreements as the line items were skewed in their favor. They were asking us to get furniture from their preferred vendors (At exorbitant rates - we all know). They agree to strike of that clause and made it optional by issuing an addendum to the agreement - which was so unprofessional that it did not have the name of the signatory.
These are some of the pain points that have gone into my buying of an apt. I wish no buyer have to go thru this. Anyone to buys an apt pl consider above before buying.
One thing is very clear here - whether you buy from a big builder or small - any city in india - they will talk sweet until they get your money. Once booked you ar on your own.
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