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The bus from patiala to delhi was not working and this fact was unknown to the passengers and still the conductor distributed tickets...i took ticket at 2:27pm and the conductor informed that bus was not working at 4pm...me and other passengers had to wait so long.
Then when it was so late...i asked conducter to refund my ticket money...he refused and said ticket cannot be refunded...but there is nowhere written on ticket that it cannot be refunded...it was late for me to travel...bcoz i wanted to go karnal and i would have reached by 4:45pm...but bcoz of this i had to travel so late.
This behavior was wrong. They wasted our time by not telling us about the problem with bus, just because they wanted to earn money.
(The no. plate of bus is: PB 11 BU 2211)
Kindly take action against this behavior. So, in future such problem is not faced by the passengers.
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