| Address: Gautam Buddh Nagar, Uttar Pradesh |
To
The chief manager
Punjab & Sind Bank
I wish to lodge complaint of one of your employee named Ms Tanvi (As told by the Branch Manager) posted in Greater Noida Alpha 1 Branch, who misbehaved with my daughter Rashmil when she reached to deposit cash in account of Sanjeev Saxena, Account no-[protected] on 12th September 2014.
My daughter waited outside during lunch hour & when she tried to deposit amount, she refused to do so as this is other branch account. When my daughter given her introduction that she is also working in Bank & she can’t reject depositing in other branch account. Then Ms Tanya told her that it will take one hour to deposit & as soon as Rashmil objected again she got aggressive & started using offensive language and asked guard to get her out of the branch.
Then my daughter called me on phone to help and I suggested her to call the police & I am coming to help her then Ms. Tanvi tore a part of my daughter’s clothing in front of guard.
When I reached bank with lady police then also she was behaving very violent then the Branch Manager intervened & apologised, then she started weeping fearing legal action against her. I did not lodge police complaint thinking about the impact it would have on her future life today but I am still in the state of extreme anger for the kind of harassment she did to my daughter so I expect from the management to immediately fire her off her duties on disciplinary grounds so that she atleast learns a lesson for future.
You can refer to the CCTV video footage for proof & take strong action against Tanvi with intimation to me. If the same is not done in due time I shall be forced to take up the matter with the help of media which shall bring a bad name your bank reputation.
An early action shall be solicited.
Thanks & Regards
Rajiv Saxena
91-[protected]
Vice President- Sales & Marketing
PepsiCo India-Bihar
[protected]@gmail.com Was this information helpful? |
Top management of the Bank is not taking any action against the erring staff.