Pwd Toll Plaza Triveni (Shapura) Rajasthan — Didn't allow to pass a defensive person without paying toll fee

Address:

302028

Hi
I am mangal chand swami and serving in Indian Army, I had visited shapura to ajitgarh on 2 Jun 2017, at Triveni toll they didn't allow me to pass without paying toll fee, according to Indian government a army person is allowed to pass any toll without paying toll fee.
Here is toll plaza address - Triveni toll plaza in middle of ajitgarh and shapura (302028).
Note : even I had tried to complaint on a toll free number given by them but they didn't respond me. I had attached a screenshot of toll fee receipt
Here is my contact number - [protected]
Thanks