R S Enterprises — not providing spare parts even though it is available

Address:641028

Sir I am Rajamanickam from coimbatore, Tamil Nadu. My washing machine was leaking so I figued the damaged hose connecting the drum and water outlet. When i went to the service centre They insisted that they cannot provide the spare and I have to call a service repair man.IS it not my right as a customer to get the spare i require. Your service is forcing me to pay extra money for the service I do not require and denying the spare part i require. And they claimed that this was thier COMPANY POLICY. Does the company really follow these demented policy just to extort few extra money from the customers.
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Big fraud fellow

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    Coimbatore South, Tamilnadu
    India
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