Rajasthan Vidyapeeth University — Provisional and certificate

I have completeed B.sc in 2007.i got markshet but not get provisionnaal.can somebody pls let me know whom tocontact on mobile because i stay in hyderabad with out confirmation i could not travel that much of long.i have tried lot o[censored]niversity contact numbers but nobody answering properly.pls help me my enroll number is DE-l/2003/221877