Rajeev sardana — Postpaid number change to prepaid

Address:

Ghaziabad, Uttar Pradesh

Im rajeev sardana my con no is [protected] i want to change my cell number postpaid to prepaid .26/08/2015 i went to my nearest airceil dealer & told change my postpaid number change to prepaid he send request to your company & told me wait for approvel my service request number is[protected].but tell now my number is not change postpaid to prepaid so i request to you ple take action .so many time i call you costmer care number he told me we allready send request to you airceil dealer.but your airceil care is not take any action, ple tell me what i can do. Regard Rajeev