Raksha Health Insurance TPA — Claim id [protected], maya j daswani, 110850 corporate boi, post & pre claim

Revered sir, it has been 3 months we have filed claim, all originals sent to amd raksha ta office, awb [protected], dt 30-5-22, they raised a query for which never got an intimation, on follow up came to know abt same, got an email id frm customer support of aget handling my case vikas.[protected]@rakshatpa.Com, no reply since 2 months 4rm his side, called again cust care rcvd diff email id swati.[protected]@rakshatpa.Com sent her several emails till date no reply... Rcvd email reg cancellation of claim due to no reply again sent email to above both 20 days ago dinesh.[protected]@rakshatpa.Com. No reply till date from any one of them. Can somebody explain what is going on please and reply me back on [protected]@msn.Com. Thanks and regards