Raksha Health Insurance TPA — Claim no [protected] /TP[protected] ( Uploaded In CWISS )

Raksha Health Insurance TPA — Claim no [protected] /TP[protected] ( Uploaded In CWISS )

V Vijay Sunke Dec 30, 2021 Jan 11, 2022 This thread was updated on Jan 11, 2022

Hello- I raised my claim on Dec 18 on Raksha portal and got first and last response on Dec 24 asking to provide further documents. I did provide all the documents via e-mail to Pooja Keluskar (pooja.[protected]@rakshatpa.com) and also uploaded all docs on portal . I asked if I need to do anything further, after that I sent 4 reminders and cc second and third escalation Mr. Darshan Surve and Amit Hegde. NO response yet. Shockingly, when I called Mr. Amit Hegde he was looked like no idea of my email(not sure if they are responding 24 hrs turnaround eamil). I explained everything and sent him personal email and called again, but still no response. I am just hopeless while communicating with the team. who should I reach when third escalation point Mr. Amit himself is not helping in responding mails. I argue some one either call me or respond my email ([protected]@deloitte.com) asap. Was this information helpful? No (1) Yes (0)
Raksha Health Insurance TPA customer support has been notified about the posted complaint.
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Comments

Vijay Sunke

Jan 6, 2022

Not heard from anyone on my complaint. I am still waiting to hear and Know the status

Vijay Sunke

Jan 11, 2022

Still waiting after submitting all the original documents on Jan 01, 2022. Nobody bother to respond my mail or give the status. Whenever they reach to me it is just one line answer" the claim is in process". I see it advertise no 1 TPA...really? the TPA who even not respond the mails in proper is no 1 is service.