Raksha Health Insurance TPA — Claim passed on 16th of december 2021 but payment not received yet

Address:

punjab national bank haripur dist araria pin 854318

I am amit ranjan. my raksha tpa member id is M58326543pnba. i had lodged a claim in last week of nobember 2021. my claim was passed on 16th of december 2021. but claim is yet to be setteled. i made complain through email as well as telephone to customer care but are they are not resolving my complain. i am completely fed up this time. kindly look into the metter and please suggest whether i should move to other channel to complain. my mobile no is [protected] and email id is [protected]@gmail.com