Raksha Health Insurance TPA — Payment not settled with Hospital for cashless claim after 11 months

Address:Raksha Health Insurance TPA (P) Ltd., 1st Floor, Plot No.42, Sector 20A, Faridabad, Haryana- 121002

Claim number [protected]
Details for Member ID : UIC[protected]RMEBS And
Policy Number: [protected]P[protected]

My mother went on Knee replacement surgery for both leg last year.
Her operation was done on 9th November 2021 with cashless claim#[protected]. She got discharge on 13th Nov. 21 after claim passed by Raksha TPA. After four moths I have started receiving call from hospital that payment is not settled by Raksha. I have started follow-up with Raksha and they said it is pending from Insurance company United India Insurance limited.
I have been chasing with Mr. Sandeep Gupta | Asst. Manager- Corporate Relations Handheld:- [protected]| Email:-sandeep.[protected]@rakshatpa.com
but every time they are giving excuse that data is not uploading. We are visiting their Chennai office. We will update you but it's almost one year now but still they are not able to resolve it.
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