I have registered my policy in 2016. Due to some reasons, I missed one policy premium which results in gap in my policy. And bank claimed me that they will recover the gap of the policy and continue my policy from the 2016 . So then I undergoes my policy on march 2020. And In july 2021 I went for cataract operation. As I was not aware about any policy details. And I registered the claim through oriental office. And now my claim got cancelled due to the reason that my policy is having tenure of 2 years only. And this needs to be 3 years tenure. But the paper I received I was not aware about this information. And No body told me about the same. Infact the intimation request is also been registered by the oriental office.
And now no one is helping me and simply declining the claim.
Can you please help on same. As the conditions are not mentioned anywhere and was not informed by the bank or a pnb office.
Policy number: [protected]
Name: Arun Vaid
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