Raksha Tpa Pvt Ltd — refusal for cashless facility

Address:

Hisar, Haryana, 125001

I am completely not satisfied with your service as my mother is being diagnosed with retro peritoneal tumour in aadhar hospital hisar. The tpa agent refused for cashless service and says it can only be claimed later since amount sanctioned for this disease as per the company is 25 to 30 thousand while the cost of operation as per the doctor is 1.5 lacs. I am still getting my mother treated here and paying all in cash. What was the benefit of this cashless raksha tpa card then when i had already informed the tpa faculty in the hospital about the operation to be taken place the next day!