[Resolved]  Ramesh — Rs.10,000/- Cash deposited on CDM – Cash not returned on CDM On 5/8/14 – but Rs.10,000/- debited on 9/8/14

Address:

Madurai, Tamil Nadu

I’ve deposited Rs.10, 000/- (Rupees Ten Thousand) to my above mentioned S/B Account Thro’ my Staff Mr. M. Marimuthu on your Cash Deposit Machine on 5/8/14. He got the receipt as “Transaction Rejected”. Hence he waited for some time before CDM for the cash to return. But cash did not come back. So he took the Mini Account Statement to ascertain the status and the statement showed the credit of Rs.10, 000/-. Hence he returned to office with the mini statement and I confirmed it online and it showed the credit of Rs.10, 000/- thro’ CDM. It has been concluded that cycle has been completed properly. When I verified my account today (13/8/14) I noticed that Rs.10, 000/- had been debited to my account on 9/8/14 Kindly investigate and arrange to credit the amount to my account under advice to me. BANK IFSC CODE: SBIN0007042, SBI CARE complaint no: CD[protected] SBI ACC.NO: [protected]