MH01BG2189 Pradip C Nagvekar Mobile no [protected]
New windshield installed fastag sticker removed / resticked may / may not work
Insurance claim estimate copy not submitted in spite of repeated reminders
Randhawa Invoice clarifications not cleared
Customer made to wait for 2 hrs and car not ready had to take delivery of car late in the evening in dark
Tyre rotation instructed asked if done said no, but later on said yes its done so asked has the wheel alignment done it was clarified not required Pending work suspension linkage and wiper bottle ordered
Windshield rear view mirror not aligned had to do so while driving the vehicle Delivery of cars late evening almost all your staff was in bag packs on their backs almost pushing this customer out of your facility
Till date while entering in my building and while stopping at signals shows reverse assist and squeaks so loudly in occupants ears, which was never the case till now the car is aged 10 years, had asked for getting the navigation system to be uploaded with new roads one ways, was clarified that no updation is required to be done but this new problem of reverse assist
fuel lid inside corroded when charged or full inside interior cleaning and polishing of car looks like whatever can be seen is done, Nazar Hati, Durgatana Ghati i.e. missed out.
Right side driver tyre air valve found faulty, while filling air at local petrol pump etc etc. Above all points have been highlighted in my previous emails and discussed with Hemant Chavan and Swapnil Tambe for almost half an hour and i finally clarified and closed the call as Swapnil Tambe was in attentive on the conference call.
My contention is Mahindra & Mahindra manufacturer of XUV cars, assignment of authorised dealership for sales and service and finally accountable for wrong doings.
Emails have been addressed to Customer Care Mahindra & Randhawa Motors
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