| Address: | Thottarayan Kovil Street, B4 302 Terraspace Sumeru Apartments, Coimbatore, Tamil Nadu, 641042 |
| Website: | ranginsilk.com |
I had ordered for a silk saree and received a completely different low quality product. Immediately that day itself i have raised a complaint on it and it is really very frustrating on what has transpired between this company and me. Please do not fall into this trap.
Dear customer our supporting team checked your mail you get same product so return not possible
On thu, feb 20, 2020 at 11:09 pm shree t wrote:
Hello,
I think it is no use sending you mails on this issue. Will take some action legally on cheating and also file a complaint in consumer court as there seems to be no response from your side.
Very very unprofessional and unethical way of handling business, sorry to say.
Regards,
Shree
From: shree t
Sent: wednesday, february 12, 2020 1:03 pm
To: rangin silk
Subject: re: incorrect product delivered - need to be returned
1) order number: i am not able to get as by mistake i have deleted the message that was sent and i am unable to login to check my orders in your site.
2.) awb tracking number[protected]
3. Pics of the product and the packing slip image i have attached for your reference.
Kindly update at the earliest.
Regards,
Shree
From: rangin silk
Sent: tuesday, february 11, 2020 2:43 pm
To: shree t
Subject: re: incorrect product delivered - need to be returned
Kindly share required details for refund
1) order number
2) awb number
3) product image
4) packing slip image
Once we received above details our supporting team response within 48 to 72 hrs.
On tue, feb 11, 2020 at 12:01 pm shree t wrote:
Good morning sir,
It is more than 48 hours as it is already 11th and i had mailed you with my return and refund request on 6th. Kindly get back to me asap and arrange for a return before i go to the consumer court regarding this fraudulent product delivery.
Thank you.
Regards,
Shree
From: rangin silk
Sent: friday, february 7, 2020 3:27 pm
To: shree t
Subject: re: incorrect product delivered - need to be returned
We are received your request our executive response you 24 to 48 hrs
Kindly waiat for further response
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