Red Bus And Sagwan Travels — not able to cancel my ticket since last three days

Subject: re: redbus ticket - tn5c15836851
I want to cancel this ticket and trying from last three days but not able
To cancel the tucket. Because while going to cancel ticket a massage came
That redbus is not able to cancel the ticket, contact the travel operator.
When i call the sagwan travel operator they are saying that they will call
The redbus and redbus then will call me. But i have not received a call
Till now from redbus. Please provide solution so that ticket will be
Cancelled timely and i will get refund,, as already three days have
Been wasted due to this. Otherwise i do not have any option instead of
Going to consumer forum and all responsibility will be yours and of travel
Operator. Please treat this mail as an grievance as well as notice.
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