Refurbished Frames — Fraudulent Sale and Delivery of Defective Product

Website: refurbishedframe.com/collections/all

I am writing to formally report a case of fraud concerning a recent purchase I made.

I ordered a digicam from a seller who claimed to be based in Manipur. However, the package I received was shipped from Gurugram and, instead of the digicam I paid for, I received a defective mic. This substitution is unacceptable and clearly indicates fraudulent activity.

Despite my attempts to contact the seller and resolve the issue, I have been unable to reach a satisfactory resolution. It is evident that I have been scammed, resulting in a financial loss and a significant inconvenience.

I request your immediate intervention and expect:

A full refund for the amount I paid for the digicam.
A thorough investigation into the seller's practices to ensure no further fraudulent activity occurs.
Confirmation of actions taken against the seller to protect other buyers.

I trust that you will treat this complaint with urgency and take swift action to rectify the situation. I look forward to your prompt response.