Reliance Home Comfort — Service

My furnace's motor was not working.
1. Booked one week in advance.
2. Took Sept-2-2022 off from my work and waited all day (8am to 12noon appointment).
3. A tech comes around 1pm
4. orders the new motor
5. motor delivered at 5.
6. Dispatch books some one to come between 5pm to 8pm
7. around 7pm a tech calls (with caller id) to say he is coming in fifteen minutes.
8. around7.20pm e-mails me saying no one was at the house - blatant lie.
9. The dispatch books a call for Sept-3 8am
10. Some one comes at 8 am
11. spends an hour and finds out the parts delivered is the wrong one.
12. the tech says it will take more than a week to get new parts.
13. suggests that I rent a new air condition!!

Draw your own conclusion as to how RELIABLE is RELIANCE HOME COMFORT. Now I hear from that they can not get the parts until next week.
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