Reliance Retial Limited — Connection name & p2p connection

Address:Andhra Pradesh
Website:www.jio.com

I had applied for Jio Air Fiber Connection online. But they gave me a connection in my wife's name. At that time, I asked them if a name change was possible or not. If possible, only we will take a new connection; otherwise, there is no need. They informed me that after 1 month, we can change names. Then only I was allowed to connect. If we ask to change names, they are saying it is not possible. At the time of installation, they did not inform us about the P2P connection. Now that they are informing, they have to give seven connections in the same box. If they do not notify me first, I will decline the connection. Because we are staying in a duplex building, steps are inside. They will come to check on any complaints or problems. Now I don't want a connection regarding the above two reasons. Please refund my amount.
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Jan 04, 2024
Updated by Nkkr
I had applied for Jio Air Fiber Connection online. But they gave me a connection in my wife's name. At that time, I asked them if a name change was possible or not. If possible, only we will take a new connection; otherwise, there is no need. They informed me that after 1 month, we can change names. Then only I was allowed to connect. If we ask to change names, they are saying it is not possible. At the time of installation, they did not inform us about the P2P connection. Now that they are informing, they have to give seven connections in the same box. If they do not notify me first, I will decline the connection. Because we are staying in a duplex building, steps are inside. They will come to check on any complaints or problems. Now I don't want a connection regarding the above two reasons. Please refund my amount.
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    Reliance Retial Limited
    Andhra Pradesh
    India
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