I am writing to formally request a refund for my recent enrollment in your educational program. My decision is based on several concerns regarding the quality and authenticity of the services provided.
Firstly, despite my expectations, I found that the program lacks live classes. This is contrary to what was advertised and significantly diminishes the learning experience. The recorded lessons provided, while accessible, offered only basic information that did not meet my educational needs.
Furthermore, I have serious doubts about the validity of the certificates issued by your program. The absence of comprehensive training and practical projects raises questions about the credibility of these certifications.
Another point of contention is the unfulfilled promise of an internship program with mentorship. Despite assurances, I received no mentorship or guidance, which was a crucial aspect of the program for me.
I am disappointed with the overall experience and feel that it does not justify the cost. I have not utilized the materials beyond a preliminary review, as they did not align with my expectations or requirements.
Please consider this letter as a formal request for a refund. I believe this action is justified given the circumstances. If my concerns are not addressed, I feel compelled to share my experience on various platforms and social media to inform potential future participants.
I hope for a prompt and positive response to resolve this matter amicably.
Sincerely,
Oguzhan Özdogan Was this information helpful? | 
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