Rezoni — Company not taking product back even after having return policy

Address: A-18, Lajpat Nagar III, South Delhi, New Delhi – 110024
Website: www.rezoni.com

I ordered a phone case from rezoni, while ordering I checked if I can return the product in case I do not like it.
When the product was delivered I was not satisfied with the quality and it does not fit my requirement.
I tried contacting company's helpline for returning the product but they are not responding to my message over mail.

Order id - 159952
Company Name - Rezoni
Product link - http://rezoni.com/products/anti-yellow-clear-case-oneplus-13s?variant=[protected...
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    Rezoni
    A-18, Lajpat Nagar III, South Delhi, New Delhi – 110024
    India
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