Rms — i have some serious health issue, my consignment is not trackable

Address:

Mau, Uttar Pradesh, 25101

Hi,
I have some medical health issue and i told my friend to send some medicines from mau, u. P. To pune, maharashtra via rms. He sent the medicines via rms courier from mau, u. P. But i have not received the courier.
My friend have forgot the receipt and now the person sitting over there is saying that he cannot say anything. Actually he remembers the date i. E.
22nd may, 2018. And the courier was booked around 8:00 p. M. Still he is not helping.

Please help me as soon as possible