Royal Escort — Taken money Rs. 46550/- for sex service which I have not availed in the name of Locanto

I have paid Taken money Rs. 46550/- for sex service which I have not availed in the name of Locanto to Royal Escort. They are demanding Rs. 15550/- more to refund my money back. They are telling this is the system of Locanto. Please look into the matter and provide my money (Rs. 46550/-) back.