I am Tejpal Barnela, an allottee in Runwal Pinnacle, Mulund (MahaRERA P[protected]). Sharing my experience so other buyers can decide with eyes open. I invested ₹2, 00, 000 in April 2026. When the booking did not proceed, I asked for a refund. Six months later, I am still waiting for my money. Since April, I have followed up repeatedly with their sales and customer care teams. Every time: assurances. Not one honored. On 20 September 2026, I sent a final written escalation with a 2-day deadline. Ignored.
Then Mr. Vishal Gupta (https://www.linkedin.com/in/vishal-gupta-5a938a350/) personally assured me the refund would be settled within a week. Instead, on 13 October 2026, Mr. Akshay Kadoo (https://www.linkedin.com/in/akshay-kadoo[protected]/) (By the way, both are faceless profiles on linkedln, not sure how much to even trust these employees or their employment at Runwal Group, as this could be beefed up employment too) called to say it would take another three months. No explanation, nothing in writing.
"Within a week" became "another three months." I have now escalated to MD Sandeep Runwal and Chairman Subhash Runwal with MahaRERA marked on the correspondence, and I am filing a formal RERA complaint.
If a straightforward ₹2 lakh refund is treated like this, think hard about trusting them with your life savings. Think very carefully before you book. Was this information helpful? |
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