Saaki — Online prepaid order, product not delivered

Website: saaki.co

Hi I ordered a dress from saaki website on May 1, 2025. It’s been more than 8 days now, and my order is not even shipped yet.
There’s no reponse also.
I’ve paid 1050₹ for the order.
I want the product or my money back.
Kindly do the needful!
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