Sareeyotsav — Wrong product received

I have ordered Turquoise Georgette Floor Length Suit2XL but received cheap n damaged 2meter cloth.order I'd 11690
order date 27/9/22.recived on 1/10/22.i have being mailing them since the product delivered but no reply.and the product cost 800.i want my money back.its delivered by ekart no wspc[protected].i want my money back.