Sastiticket — Flight ticket didnot get, payment was debited

Sir i booked a ticket through from ur sastiticket (Guwahati to Delhi on 15 Aug 22).. sir my payment was debited, but my ticket was not confirm...plz help, (my booking refference number is PRL0BZ5PXHD, my debited amount is 5300, guwahati to delhi flight spicejet)