SBIcap Securities Ltd. — Bonus shares not allotted automatically

My Apollo tricoat shares had ex bonus date of 16-9-21 but my bonus shares were not showing in my holdings toll date.Followed up with RTA and got SMS for allotment snd listing of bonus shares but sbi cap nether bother to credit.SBIcap is not worth its reputation and follows many unfair policies.
When you call you are kept on long holds and many a times the calls get disconnected.Nobody bothers you call back and if you are able to tell your complaints they are hardly complied with.Dividends are long pending from them more than 2 months and telling on phone doesn’t help at all.Lots of mails are written and a standard reply is received that they need 1 more working day.Hiw many more working days do they need for a single complaint.So many people are employed by them but they don’t seem to be worth it.DPC charged unnecessarily on credit balances have mot been reverted back till date.
The RM is hopeless and misbehaved but nobody bothers to change him.My RM is hardly of any help anytime.
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This customer care of SBI Cap is really horrible.Today i.e.16.09.2022 since morning I am trying to complain/tell them my grievances but every time reply came -our representative is busy and your waiting time to talk to them
is 10minutes 13 minutes 12 minutes and so on.Now I left the hope of talking to them and now stopped trying.Right now the time is 5.00 pm

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