SBIcap Securities Ltd. — false advertising

Address:560001

I, anil kumar j, an employee in hindustan aeronautics limited, corporate office, cubbon road, bangalore. I have opened demat account in sbi cap.
As you are aware, hal has entered share market, our company has issued ipo and allowed the demat agents to assist the hal employee to open the demat accounts to buy ipo. Sbi caps executives approached me and offered to open demat account "with no account opening charges" as told by the executives i. E. Ms. Bhagya (Mobile no. [protected]) & mr. Ramaiah (Mobile no. [protected]). On 22 mar 2018 i have been charged rs. 590/- towards opening of demat account and further rs. 35/- on 4 apr 2018 has been deducted towards to transfer-inb sbi caps.
As soon as the opening charges has been levied, i have intimated the same to the above executives. At the first instance, one of the executive said the above offer to hal employees was given before 6 months and the same offer was not applicable at the time of opening your demat account. Further, i discuss the matter with their team leader mr. Pratyush (Mobile no. [protected], [protected]) as well. Even he also said he will come back to me after discussing the issue with the above two executives. But no response from them till date. I have been vigorously following up since then, if i telecon them, there will be no response for my number. This shows the irresponsibility of the executives working in sbi cap. Also, the executives have misguided me in opening the demat account and taken the undue advantage.
Hence, i request you to look into the matter and take appropriate action to refund rs. 590/- + 35/- as told by your executives that "there is no demat account opening charges & other charges". The sb account statement in this regard is attached herewith for your kind reference.
Awaiting for your earliest reply.
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    Bangalore North, Karnataka
    India
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