Sharekhan Complaints & Reviews

Dear sir,

I have online trading account with sharekhan ltd. Having customer id no. 1762256 since last 1 ½ years.

I would like to inform you that i bought 468 shares of adanient @ 146.80 per share on 19.04.2017 on wednesday. After that it was showing in receivable. On next days 21.04.2017 that is t+2 day share was showing in my dp account that is ok.
But when i checked my account on 23.04.2017 on sunday it wasn’t showing whole quantity that was 468 only 130 quantity in my dp account, remaining quantity 338 was deducted from my account without my permission and no information. I had margin money that i can hold full quantity for t+5 days, till 26.04.2017.

Then on monday 24.04.2017 still showing 130 quantity of adanient in my dp.
Then i transferred complete amount for 468 quantity. And i called at my branch then person was saying me that you have short fall of adanient so that's why quantity not showing in your account, i said i never sold my share which i bought on 19.04.2017. And i never did intraday short sell from 19 to 24 april so how can you say that it short fall. Then he reply that on other hand client has has short sell with whom you bought and your share are
In auction, it will be settled on today and you will getback your share on 24.04.2017 at evening.

I am doing trading with broker not with directly client.

On 24.04.2017 i got my target price and i sold 130 share at 156. Which i had in my dp. I have no remaining 338 quantity so i was unable to sell them. And i missed opportunity.

On 25.04.2017 when check dp account still not showing 338 quantity, again i called at branch office he told me your settlement is on t+4day because of short sell it in auction. You get your share or amount in evening.

On 26.04.2017 i get back my 338 share but that day price down by 20%from my buying. Then i sold 338 quantity at 123 which is big loss for me.

My question is that,
1 =
If i get share on t+2day how it can be possible that automatically without information they deduct some quantity from my dp account.
2=
I never short selled how it will go to auction.
If other hand client did short sell, why i will book loss. Because i am doing trading with share khan not directly with client.
Share khan should get loss.

3=
Why they not messaged or mail about this.

4=
According to rules if i have enough money
So i can hold my position till t+5day.
So why they deduct quantity on t+3days.
N received back on t+5.

5=
Why i will pay for the thing which i haven’t done and the fault was from your side?
This is completely faults of sharekhan.

This is really very embarrassing to know about such things and frauds they do with there customers. I request you to kindly look into the matter at the earliest because they are not replying to my queries. I want the reimbursement of the amount of rs.8500/- (Approx) in my account which they have debited by auctioning the shares which i didn’t have and done. All that they have done is illegal and without any notice or information. So i request you to kindly take some necessary action against them and help me in this matter as soon as possible because i am facing lot of problems because of this.

Wating for your favourable action and reply.

Thanking you
Sonal

Hi,
During the f&o trading share khan is doing fraud and deduct the wrong amount while selling the f&o holding in parts and there customer service people saying its our logic to deduct the amount when averaging the holding in f&o. They are doing heavy fraud to customer. Beware from them.
I have logged complaint in share khan having no:[protected]
The complaint is still logged but no inquiry or further action is taken. When we average some stock then basic logic is that
Uppose if we bought one lot of 1000 share at 5 rs the after few days the rate come down at 4 rs then if some one bought two more lot to average the net rate which is 4.3 now then at end of trading day if he want to sell only 1 lot or in part then they count that lot on rs 5 price and deduct the same amount from your money. So why they are giving option to average the stock and showing the average price to customer on there screen. And if they have such logic then they have to tell customer on paper while opening account or some other way before selling the holding.

Dear Sir/Madam,
Client Name : mangal ghule
Cust id 1932974 dp client id 80431130
I issue a andhra bank cheque amounting rs 50000 for opening new demat account with share khan at ahmednagar branch maharashtra the cheque pass on 14th march 2017 my account also debited 50000 but it is not credited yet in my demat account i daily contact your branch from 1 month but till date no positive response from your side now i feel helpless
So i kindly request you to take neccessary action and help me as soon as possible
My mobile no [protected]

thanking you
Mangal ghule

Dear Sir/Madam,
Client Name : Usharani
Client ID : 282300
I transferred Rs.34000 from bank account to my DP account. but it is not credited yet it shows fails. It is already debited from my bank account.
Transaction report from sharekhan shows as below_____

Transaction No

Status

Bank ID

Amount

Requested Date

Response Date

Error Msg

Bank Transfer ID

S2K Transfer ID

Channel Code

7290875 Req. failed at bank 9 34000.00 05-Apr-2017 09:14:16 05-Apr-2017 09:15:35 BANK_OVER[protected] N

Please Rectify ASAP

I had opened an online share khan account in 2009 with client id 917748 .
I used their service for few months and then stopped using their website. Now for the past 6 years i.e. since jan 2010 I have not used their service, neither made and purchase or sold anything and neither do I hold any money in their account.

Now suddenly after 6 years they have send me outstanding bill of AMC for 6 years . Which is unfair. As in these years I have received no physical mail and call as a reminder of the bill and neither have they freezed my account upon non payment after the first year. which I thought wud happen
they are a big scam. just looting the people this way. they purposely do not call customers to inform them of their dues . Instead they keep on generating new bill every year and suddenly call them after 6 years when sufficient amount bill is made.

most companies like mtnl, mahanagar gas, reliance energy, vodafone and even the bank loan guys would take some action like disconnect services or send legal notice upon non payment of 2 to 3 bills. but these guys they are a cheat..

I want strict action to be taken against them

To M/S Sharekhan

My client id 17860013, and I was open and was made some trading in[protected]. Then after I was not interested to use sharekhan, because sharekhan is not a good user friendly portal for share trading.

Many time I had sent request for closing my account, but today I have received a mail from sharekhan, and yet my account is active.

Please close my account, and delete everything from sharekhan

Kalyn Kumar Mistry
Clint ID 17860013

Hi I am being charged for annual fees even though I cancelled account in 2009.

Every year they are sending me fees, I am emailing and no apt answer. Now I got email that they did not close my account as signature not matching in 2009 and they have charged me till date.

Very unfair and unprofessional and irresponsible sharekhan team.

May I get response on this

My documents i given for KYC update with sharekhan DP a/c and Trading a/c with sign form Adharcard, Pan card and photograph, same documents for my Brother also given and taken by Church gate Office person Name" Avinash" to submit Thane branch submitting on 15th January 2017 till date not receive any confirmation.

as well taken new commodity a/c opening sign form with Cancelled cheque+Pan Card+Photograph+Adaharcard.which also taken on 15th January personally.not given signed return copy.
I contacted several time to him, but no action.
I contact Branch manager"Piyush Shah" on 2nd February, till date he is saying a/c will open soon.
I have doubt, whether my documents are not miss used by sharekhan.

jayesh tailor

I have demat account with Sharekhan with customer id 1820120. Three weeks back (around Jan 11, 2017), I had submitted all documents to them about making my mother the nominee of my account. I submitted the documents through their employee Sushant Shinde. Till now nominee details have not been updated. When I called up their customer care today (Feb 2, 2017), they said no nominee updation request has been received. Are these guys really serious about customer service and convenience or is this entire set up of theirs a completely inefficient uncoordinated farce? A completely lackadaisical service. Looks like their customer can never sit down in peace with the assurance that requests would be fulfilled.

Sir, I would like to inform you that with a heavy heart that I have an commodity account in your prestigious platform sharekhan for trading purpose. But I became strange that at my account has been traded by a third party without my concern by phone (Name: Mukesh Sukla, phone no: [protected], [protected], a fake advisor). And finally I lost a huge amount of money from my account. So, my question is that how share-khan allowed such a fake advisor to trade in my account though my phone no has been registered and verified earlier.
This a great failure of sharekhan to secure traders money. As I have come to know I have withdrawn my account from sharekhan ltd.

Giving tip by sharekhan is not working, My p.f is in red and huge loss, so I stop investing.I open an account bec I though I earn money but u disoppoient me.I wait more then 1mont but no movment in cholamandalam and many others.I m short time investor And also mid tim investor but both r no favarabale 4 me in us share khan.give me a proper call aur guidance

I live overseas and came to India for a short visit. I called Sharekhan branch in baroda and requested to close the Sharekhan act after selling off the shares I have. They asked me to come to branch and fill up the form. I did confirm if they require any documents they said PAN no. that's it.
On going to branch they advised they need cheque as well to clear the overdue along with closure form signed which I submitted the very next day on Tue 25th. Asked them to process this ASAP and inform me once it's done
There was no update about act closure from them and today Wed 9th Nov I received a text message that my act closure was rejected. I called Baroda Sharekhan branch so many times. They pick up my call and transfer it, no one picks up the call and then disconnects the call.
Tired of calling them again and again but no answer. Then I called the Mumbai branch advising them I am leaving country tomorrow and need to get this sorted. They kept me on hold for long rather than helping me out.
On asking to speak to manager they said no one is available. They asked me to fill up form again as signature miss match. Alternatively they asked me to send an email with my details and they will do forceful closure in 45 days
This was harassment rather than helping me out to close the act ASAP
Staff is not helpful at all. Very poor customer service giving customers a run around

I was told if I open the demat account by Rs.2999, then I do not have to give yearly charge plus I can use that Rs.2999 amount to purchase share too.
Now they are saying, I cannot use that money to purchase share.
If I was told this before, I could have opened the demat account with Rs 0 and could give Rs.400 annually as fee.
But due to fake marketing strategies, I lost this Rs.2999.

Person who contacted me: Md. Ismail
Contact No: [protected]
Branch phn No:[protected]

The above Joint account We are unable to open and operate. want to start operation immediately hence guide us. We have fergotten and lost all passwords. More over our account have many shares just locked. Hence advice us all details by sending mail. NOTE YOUR TELEPHONIC SERVICES ARE NOT OF MY USE Since COULD NOT SOLVE MY PROBLEM. Redards. Sanjay Kshirsagar

It's been more then 6-7 years after my application for closing the DeMAT account in sharekhan but shockingly i just come to know that it has not been closed yet. The biggest chor company.
I had handed over filled closing form to one of their executive (Sanjay in Vadodara) at that time and after so many years yet it has not been close. Even child can predict the motive of this 3rd class company.

contact me urgently on [protected]
Narendra

Why sharekhan required a written requisition for issue a DIS slip while leter on I will submit a filled duly signed DIS slip to your office?

For example a BANK never demand a written request for issuing cheque book. They send it on your online request.
Just I want to know that what will be the consequence if you send me a copy of DIS slip on my email or permanent address.

Sir i lost my all quantity of stock of manappuram finance. 120 share automatically and my dmat has been hacked whatever i don't know what was going wrong but now i seen that all stock is nill and my net balance is only rs.81 instead of rs.5000 so tell me what i should do and i want to show the statement of my dmat of all transactions and information....

On 2 may i bought 500 shares of shriram transport, and sell 420 on 3rd may and then 80 on 4th may, but after it yesterday i found that my account showing 330 bought quantity of 330 shares in my portfolio, which i did not bought, and when i asked them, they telling that, it done by auction, as on 2nd may i got delivery of 90 shares. but its not my fault.

if i not got all delivery then why you allow me to do a 'sell', if i do short sell then i accept, but i do a sell, then meaning i sell whatever shares i have in my account, but if i got delivery of 90, then how i allow to sell 420 shares.

i am looking for a very good lawyer who can take this case, and charge for near 10 lakh+, as i loose my good money also and maintainability disturb also, because of this

I had discussed with you, i have already submitted the closing form to mr.Ajmer ( branch manager) then i had gone to out of station for 4-5 years at sharekhan branch asokha plaza before 4-5 years but i have visited at ashoka plaza when i had visited at rohtak but share khan office was not there. Now i have come back after 5 years then i have again visited at your new branch.

Now again i have submitted the closing form but you have not given any
Receiving due to i have not any process of given receiving. Same i have
Replied to me mr. Ajmer you a/c will be closed without any receiving
But till date my a/c is still open & unwanted charges add in my a/c.

pls close the a/c & revert.

I attended a course at OTA (Online Trading Academy), which works with Share Khan, in last week of March 16.
I was having an old account with Client Code: W 51680. While attending the course I made an application for reactivation of my account/ Running account mandate at Sharekhan Branch at Patlipada, Thane (W). This application was rejected on the grounds that signature do not telly with your records. I was not satisfied but I did not raise the issue for speedy reactivation of account.

I again submitted request for for reactivation of my account/ Running account mandate at Sharekhan Branch at Patlipada, Thane (W) on[protected].

Till date[protected] the subject account has not be reactivated inspite of repeated request and there seems to be no one to take care of customer and take immediate action.

Can, I request after 17 days of submission of my request (on[protected] to reactivate my subject account/ Running account mandate before I forget what I learned in OTA.

At-least some should give time bound plan to reactivate the account.

I have send the email to [protected]@sharekhan.com and Sh Shankar Vailaya.