Sheela Agencies — Refuse to replace a faulty cylinder -

Address:Bangalore, Karnataka

Gas was not flowing from newly opened cylinder to stove. Lodged a complaint at[protected] who sent a staff and he found faulty cylinder. He had ordered for a replacement with the distributor which didn't happen. I registered a complaint with the distributor and their staff too reported the same and requested to be replaced but the cylinder is not replaced till today (after 48 hrs) and the owner of Sheela Agency is talking rude and teaching me the basics of what LPG is and how the gas flows etc., He also informed that their staff has not reported anything about my complaint and he cannot do anything about it. He insisted that I bring the cylinder and regulator upon which he will check and try to help. I would immediately take this up with consumer court for deficiency of services and rude behaviour., I will also change the distributor sooner.
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    Bangalore
    Karnataka
    India
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