[Resolved]  Shein.com — shein delivery at its worst.

Website:m.shein.in

[shein]dear customer,
We regret to inform you: major items on shein.in is imported in bulk & then dispatched. Due to customs clearance issue for import, some items in your order xph65844 dont have confirm release date yet.
To protect your interest, we will cancel these items & arrange refund at earliest.
As an apology, 300 shein points will be credited to your account within 48 hours.
For any queries, please feel free to contact us.
The only official customer care number:[protected]:00am-20:00pm)
Shein customer service.

What the hell. I ordered this for my wife birthday. I planed to order because they showed that they will deliver in 8-10 working days. And there is not even any confirmation about refund or anything.

They stated the customer care number, i tried to call them around 50 times but no reply.
Was this information helpful?
No (0)
Yes (0)
Jul 3, 2019
Complaint marked as Resolved 
I talked with them on instagram message, created tickets on their websites and they promised me to refund in 48 hours and they did.it reflected in my account in 3-4 days.but they did refunded.very happy.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint