Shemerch.in/ — Recieved wrong item

Address:Paik Nagar Oil India Colony
Website:shemerch

My mother had bought a red and white border saree a week ago but we recived a wrong item then we opted for return and refund policy but the website says to signup but it's not signing up I have been trying from 2 days and lastly we tried to say about the issue in mail but there is no response about it.
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    Paik Nagar Oil India Colony
    India
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