| Address: Flat.no-C-105, Sai Sanklap Cooperative housing society, Near Neelkanth Vishwa, Usarli Khurd, Newpanvel, Navi Mumbai - 410206, 410206 |
On 17th december 2019, i (Mr. Sridhar ponnaganti) received a call from [protected] no. On my mobile number [protected]. While i was busy in office working on important reports preparation work, he introduced himself as mr. Sathish calling from shine.com a recruitment agency and informed me that they are going to refund money back as they are not able to provide the services for which i paid them in the past.
Mr. Satish had asked to fill an online form so that they can process the refund and asked to open www.Shine-listing.com site and fill an online form (Where in details of my address and phone no. Were entered by me). Mr. Satish informed me that after filling the form i will receive a reference number on my phone which i need to tell him (Mr. Satish). As informed by mr. Satish after i entered my phone number i received a number to my mobile number, as i was busy in my work without checking, i told the number to him on phone. Similarly i received numbers to my mobile again which i informed him, like wise i told numbers to sathish 3 times, after that i started getting messages and phone calls to my mobile. So i suspected and checked my bank account online at the same moment and found that instead of getting money into my account, money has been withdrawn from my axis bank account and my wife’s account (Mrs. Sarala ponnaganti) for which am a joint holder of the account and prime account holder is my wife.
Later when i checked my mobile number, i found that the numbers that i informed to mr. Satish were otp’s. On the same day (17 december 2019) we (Both my wife and me) informed the bank, online transactions and debit card transactions of my wife account and my credit card were blocked immediately after reporting the fraud. We found that the payments had been routed via paytm mobile solutions private ltd (Merchant). Amount withdrawn from my account is rs 40, 000 /- (Axis bank account number [protected]) and my wife’s account is rs 83, 997 /- (Axis bank a/c no. [protected]), thus a total amount of rs 1, 23, 997.00 /- has been withdrawn.
I hereby kindly request you to look into the matter and enable us to get the amount back. We have already submitted the documents to the local police station to lodge an fir and also filled in the consumer holder dispute form to the axis bank.
I kindly request you please help us in sorting out this issue and receive our hard earned money, till now we not received any feed back either of them.
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