Shivayfab.com — Purchased two sarees online from shivayfab.com

Website: www.shivayfab.com

I purchased two sarees from shivayfab.com each worth Rs. 1499/-. The sarees that were delivered to me were of cheap quality. I felt like returning them by looking at the material. Both the sarees were not at all opened. On their website they have mentioned that they have 7 day return/exchange policy (https://www.shivayfab.com/policies/refund-policy). They mentioned on their website to send an email if the customer is not satisfied with the product. I have sent an email regarding my dis-satifaction and returning the product. I waited for 7 days to get a reply. They donot have a customer service number so i tried multiple times by email. They havent responded. The quality of material they provided is very cheap. I need a total refund for the items i purchased.
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Fake site, product quality dosent match. Claiming 7days return policy process which is even fake, as there is no option to return the product, product shown is very much different then wat i have received. Just waste of money, n product what i recieved must cost for ₹200-₹250 max. Not even reverting when you try to contact them.

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