Shopaholic — Cheated for fake shoes

Address:

201/2nd floor,Dharmakrupa Chs,, NS Mankikar Marg, Chunabhatti, Sion west, Dharmakrupa chs, Dharmakrupa chs

I had ordered shoes of brand nane onitsuka, order no#SO[protected], after 20days they have sent me fake shoes of the same, and they have a seven day return policy on their website, , i have emailed them 5 times now but no reponse for return and refund.
This is purely a fake site. I really feel cheated . I want strick action to be taken against such fruadsters ...