Shopkart.com — Wrong product received

Address:KS Complex, Sankari main road, Jayalakshmi battery agency, Veppadai

Need to refund or replace. I try to contact that customer care cell no. But not reachable. Please take action immediately and mention the process for next step
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    KS Complex, Sankari main road, Jayalakshmi battery agency, Veppadai
    India
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