Shoppers11.com — Refund for cancelled order

I have ordered Nike air presto BR QS Oreo man black man running shoes on 06-oct-2016. I paid 2601 rupees online through internet banking. I did not get any response from them. I waited for almost a month and then cancelled my order on 01-nov-2016. Then also I had no information about my refund money. I tried contacting them many tries, they do not respond properly. one of the person working there says now that the website is closed. How will they close the website I need my money back. Please look into the issue.
Order no[protected]
name - Pooja Mulaparthi
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