Shopyvision — Urgent complaint regarding faulty portable speaker and lack of response

Address: SHOP NO-3 PLOT NO-3/38, Block B, Ram Datt Enclave, Uttam Nagar, New Delhi-110059, India
Website: www.shopyvision.com

I have already informed your team about the issue and have sent numerous reminder emails requesting either a replacement or a refund for the faulty product. However, despite my repeated attempts, I have not received any response or resolution. This lack of communication is very disappointing, and I feel misled by your service.

I kindly request immediate action to resolve this issue, either through a replacement of the defective item or a full refund. Please acknowledge this complaint and provide a timely solution, as I have been waiting for an extended period without any support.

Order No.557316
Order details: Philips BT40BK/94 Bluetooth Portable Wireless Speaker
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Dec 05, 2024
Updated by Shourav Shome
REMINDER 8

Hi team,
Urgent: Request for Resolution Regarding Defective Item
I hope this message finds you well.

I am writing to follow up on my previous email, as I have not yet received a resolution or any response regarding the faulty item I reported. Could you please provide an update on the resolution for the defective product?

I kindly request that the item be either replaced or a refund issued as soon as possible.

Please respond to this matter promptly.

Thank you for your attention to this issue.

Details:
a) Order No.557316
b) Order details: Philips BT40BK/94 Bluetooth Portable Wireless Speaker
 
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    SHOP NO-3 PLOT NO-3/38, Block B, Ram Datt Enclave, Uttam Nagar, New Delhi-110059, India
    India
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