shreeja — Replacement of product

Address:SHREEJA

I ordered SHREEJA wireless water dispenser pump on[protected]. its not working last 2days. i was request to Amazon for complaint against SHREEJA but they refused my request bcoz return policy has expired on 3- sep-2022. so i am not able to connect with SHREEJA. please can you help me about my replacement of this items. My order id is[protected].
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    SHREEJA
    India
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