Sis Security — Regarding misbehaviour with icu admitted patient attendant at orchid medical hospital ranchi

My mother is admitted in orchid medical centre, ranchi in icu, a guard named Ganga Bishun Singh (SIS Security) use to misbehave with us continously also with other attendants. She has been admitted on 15/04/2024, We got call from icu regarding doctors visit and asked us to come then we went to reception and received emergency pass from the concerned authority but even after showing the emergency pass, the guard named GANGA BISHUN SINGH was misbehaving with us was not letting us go to Meet the doctor. I would like raise a serious complaint against him as he is defaming SIS security 's reputation as guards are supposed to protect and not to threaten.
Kindly look into the matter and do the needful.
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