Comments
+[protected]
+[protected]
Thease are the 2number they given.
My registered number on olx is [protected]. I've already attached the screenshot of chat, payment. Please do the needful.
+[protected]
Thease are the 2number they given.
My registered number on olx is [protected]. I've already attached the screenshot of chat, payment. Please do the needful.
OLX India Customer Care's response, Sep 9, 2020
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the user’s account as well as his number so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer.
OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the user’s account as well as his number so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer.
OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Do I have a chance to get my money back? I lost Rs. 740/-. It is huge for my current situation.
Contact Information
Sky Blue Pvt Ltd
221 sgm plaza arya nagar kanpur.
India
India
www.payunow.com/sbgroups
File a Complaint
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!
+91 731 727 8138
Thease are the 2number they given.
My registered number on olx is 7306141842. I've already attached the screenshot of chat, payment. Please do the needful.