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SMC Global Securities Complaints & Reviews

1.1
Updated: Sep 23, 2022
Complaints 55
Resolved
12
Unresolved
43
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SMC Global Securities reviews & complaints page 3

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G
Gaurav Dads
from Vadodara, Gujarat
May 19, 2017
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Address: Vadodara, Gujarat, 390009

Dear team,

I have Demat account LWB0066 with your company SMC baroda branch.
Since january 2017 I was unknown regarding the trading which was done on behalf of me. my acount was there since 2016 April.

RM aditi joshi was there who handles all the trasactions of mine.

I came to know that since 97 days my account was showing debit balance in your company.
But I was not known about this & transactions took place any time in BSE to NSE.

So when I got a call from another RM for Shortage then only i came to know about this all fraud for charging brokerage from customer and all that.

After that when the shrtage time got over automatically Another RM sold the stock which was with me in my account.

I callled aditi joshi for resolution but she never called up & end up saying that i will go and solve it.

till today no ans from your branch & aditi has come so thats why I raised Query for the resolution of the same.

Request you to provide me the resolution regarding the amount & stcok which is gone from my account.

Request you to refund the same or else will move to consumer forum against aditi joshi who didnt inform us any thing since 97 days & after that she resigned also without information.

Also your branch people are sending SMS to me after the stock amount got adjusted against short amount. The SMS regarding RM was that your RM has resigned so please contact nearest branch for new RM.

This is happening wrong for me so i raised it.
Also I need solution for the same on priority basis.
SMC Global Securities customer support has been notified about the posted complaint.
MY NEW EMAIL(anil.[protected]@gmail.com)&Aadhar number[protected]
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    J
    jaytor01
    from kolkata, West Bengal
    Oct 25, 2016
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    Address: 743133

    My account is currently closed. A/c dp id: in303655, dp client id 448341,
    Client code: cwd0035. The problem is, the account not operated
    Authoritatively and i didn't advised or known good features of
    Ecurity and stock related, the account which is offline account and
    I want stop that practice, that practice leaking information and harm
    Consumer /customer money and may be money siphon to other account thati want you to check my transaction details and send please to my
    E-mail id and please check the account that is situated at ichapur,
    West bengal, smc security and currently closed. Please reply via e-mail
    For further correspondence.

    Jayanta kumar das.
    SMC Global Securities customer support has been notified about the posted complaint.
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      M
      manastarai
      from Vapi, Gujarat
      Oct 24, 2016
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      Address: Meerut, Uttar Pradesh, 290005
      Website: smcindiaonline.com

      I opened a share market account at smc franchisee. before accounting opening and depositing money mr. naveen jaitley was pretending to be stock market expert and good man in front of me. he promised to maintain my portfolio yielding higher returns. guaranteed me of providing at least 10% monthly income return. i borrowed 2 lakhs rupees from my father and deposited the same. at first month he provided good return and asked to deposit more if i want more return. he also told me to recommend him to my friends, colleagues or relatives.

      From 3rd month he started to show his true colours. instead of providing me return he only kept on rotating my money for his own brokerage. when i asked to clarify he always provides illogical excuses. soon i realised that he is cheating on me and using my money for his own benefit. so i asked him to withdrew and close my trading account.

      Firstly he tried to convince me to not to close account. still when i persisted to close my account, he intentionally traded loss in my account. on asking he said me that lost money cannot come back. if i want to recover i have to deposit more. my 2 lakhs are turned into 40, 000. i don't want to spare this person easily. kindly help me in knowing that what action can i take against mr. naveen jaitley?
      SMC Global Securities customer support has been notified about the posted complaint.
      Who is this one writing abt me I dint recognize this one that i ever been meet him Meerut is more than 1000km away from Gujarat and he is aligated Today I just seen it today sir it is a subject of laughing that you came here in Meerut city from Gujarat for open a account
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        M
        manastarai
        from Vapi, Gujarat
        Oct 18, 2016
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        Address: Meerut, Uttar Pradesh, 250002
        Website: www.smcindiaonline.com

        I opened a share market account at nirmal bang franchisee. Before accounting opening and depositing money mr. Naveen jaitley was pretending to be stock market expert and good man in front of me. He promised to maintain my portfolio yielding higher returns. Guaranteed me of providing at least 10% monthly income return. I borrowed 2 lakhs rupees from my father and deposited the same. At first month he provided good return and asked to deposit more if i want more return. He also told me to recommend him to my friends, colleagues or relatives.

        From 3rd month he started to show his true colours. Instead of providing me return he only kept on rotating my money for his own brokerage. When i asked to clarify he always provides illogical excuses. Soon i realised that he is cheating on me and using my money for his own benefit. So i asked him to withdrew and close my trading account.

        Firstly he tried to convince me to not to close account. Still when i persisted to close my account, he intentionally traded loss in my account. On asking he said me that lost money cannot come back. If i want to recover i have to deposit more. My 2 lakhs are turned into 40, 000. I don't want to spare this person easily. Kindly help me in knowing that what action can i take against mr. Naveen jaitley?
        SMC Global Securities customer support has been notified about the posted complaint.
        First of all i need to say that there customer service is very worst, there is no clarity by there staffs, that who will handle or clarify the query's, there hidden charges is also huge, compared to other trading company's
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          R
          rockstar7
          from New Delhi, Delhi
          Nov 26, 2015
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          Address: 110044
          Website: www.smctradeonline.com

          Smc doing illegal things order went missing, i was trying to cancel the order but was not able to, i sent the email to smc, to which they didnt respond, trade date was 10 mar2015, Not only that, then started charging me amc, which i was not supposed to as per my contract signed with them. Their new customer contracts have those amc charges, but i am an old customer and charged me and refused me to get it waived, then 3rd is they took extra money of 1299 for lifetime free software . and then, they stopped my service, and were saying me to pay 250 for it. which after lot of arguments they fixed it after acknowledging their mistake for it, in oct 2015 and stated that it was deactivated for not using it for 6 months, then i placed the order in october 2015 with Odin and then in november it was disabled again...This company is behaving idiotic. and it feels like it should get banned permanently for such harrassment to the consumers.
          My trading code GIW0094 with SMC

          Holding Statement uptodate

          Please show me in my account update holdings.
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            S
            SANJSAKH
            from Sirsi, Karnataka
            Oct 26, 2015
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            Address: Nashik, Maharashtra, 422008

            Dear Sir,

            I have a trading account with Unicon Securites Pvt Ltd. I have some securities with in Pool account which company yet has not transferred to my D mat account instead of several reminders.

            I have been informed that Unicon Securites P Ltd has been taken over by SMC Global Securities P Ltd.

            Sanjay Baviskar
            [protected]@yahoo.com
            [protected]
            SMC Global Securities customer support has been notified about the posted complaint.
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              B
              BEENA HOLKAR
              from Mumbai, Maharashtra
              Jun 20, 2015
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              Address: Bijapur, Karnataka

              MY ONLINE PORTAL NOT OPERATING /OPENING PROPERLY, SAYING ABOVE PROBLEM, REFER MAIL, I SENT LOTS OF MAIL, BUT NOT ATTENDED. DUE TO THIS I AM NOT TRADING TODAY. PLEASE ATTEND IMMEDIATELY, AND ALLOW ME TO TRADE..PROVIDE THE CONTACT NO. AND EMAIL ID.TO WHOM I HAVE TO CONTACT IF ANY GRIEVANCES . BEENA HOLKAR ZRF0075
              SMC Global Securities customer support has been notified about the posted complaint.
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                A
                abhimanyuhalder
                from Mumbai, Maharashtra
                Mar 4, 2015
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                Address: Kolkata, West Bengal

                I wanted to open a Commodity trading a/c so I approached SMC global. On 25/02/2015a relationship officer name Subhajit Chakraborty came for documentation for the account opening. I filled in the form and signed the form in many places where ever it was required in his presence and submitted all the documents self attested. However to my surprise when I received an email from smc.[protected]@smcindiaonline.in regarding my account opening confirmation I saw that the form which I have signed in, is not attached and sent to me for confirmation. All my signatures in the KYC form is mis-matching, it has been forged (someone else have made my signatures in the form) however at the end of the form my self attested documents were attached bearing my original signature. I called the representative back on 02/03/2015 and informed the same, he said he will get back to me after confirmation. He called me back and confirmed that somebody from the processing team have goofed up my original signed form and admitted that someone else have forged my signature and that this is big crime that has happened. I even informed the same by email to the SMC on 02/03/2015 but since then there is no reply. How could anybody from SMC can do that, in the beginning itself while a/c opening such a major crime is been done, how can I even trust this company to be associated with. I want a compensation for my signature forgery and a strict action for this. Regards Abhimanyu
                SMC Global Securities customer support has been notified about the posted complaint.
                Mar 19, 2015
                Updated by abhimanyuhalder
                There has been no answer yet from the company. Is it a joke which is going on even I have been sending so many emails but I guess the company have blocked my email ID and hence all my emails are coming as Message sending failure.

                Please look into this matter seriously.
                Till now there has been no response from SMC customer support.

                Unauthorised Trading

                unauthorised treades
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                  D
                  diwagupta2002
                  from Mumbai, Maharashtra
                  Sep 7, 2012
                  Resolved
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                  Address: North Delhi, Delhi

                  I am Raina Gupta . I am NCFM certified Dealer via registration number NCFM-[protected]. I have cleared capital, derivative market dealer module, commodity module n NISM currency last yr in 2011. When i started working at kotak securities in august 2012 i came to know that SMC global Securities , pusa road, is fradaulently using my NCFM Ids till date where as i stopped working with them in JAn 2012. Also when i asked them to deregister n release the IDs as i was no long working there, they demand the full payment of all examination in lieu of it.

                  Thru this forum i wud like to complain about their fraudlent practices as i cleared those ids before joining SMC with my own money n they just renewed it for their job purpose, n demanding money agains same.

                  I also wud like SEBi n NSE to look into this matter n help me release my IDS

                  Raina Gupta
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  ncfm — misuse of ncfm

                  my certificate was being use in first global securities ltd without my permission....i want to take action against company..i informed to nse.but i did not recived any posetive response from nse..now i need compensestion from first global securities ltd
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                    S
                    subhajit kundu
                    from Delhi, Delhi
                    Jun 30, 2011
                    Resolved
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                    Resolved

                    Address: West Bengal

                    Dear Sir/Madam,


                    With due respect I want to informed you that I have open a new a/c with the name of Mrs. Sumita Kundu . Dp id no – 12019103 , Client id no – 00348034 , Client Code – CVA0628 & DP A/C No – [protected].

                    As discussed with your representative ( Mr. Sanjay Saha ) R.M. I have hand over Rs. 5000/- cheque ( Bank Of India ) in favor of SMC GLOBAL SECURITIES on 12.04.2011. The cheque no was – 000027.

                    After open the a/c Mr. Sanjay Saha ( R.M ) purchased 50 nos. Jet Airways share @ 489.30/- without my any instruction or any prior information. Screen shot also attached .When I called him over phone at 2.00p.m then he said that 50 nos. Jet Airways share purchased on 03.05.2011.

                    My question is if a company person such SMC how can a R.M trade any script in client a/c without any voice record or any type of information . Mr. Sanjoy Saha ( Stupid R.M ) Also over bought share although I have deposit only Rs. 5000/-. How dare with him ?

                    Then very next day he confirm me over phone 25 nos share was sold . But in the evening sms has come in my cell from SDC ( Kolkata Office ) that 50 nos share was sold . After that I was contact with that stupid guy. But he denied about this matter & suggest me to forward that sms in his cell no – [protected] at 22.06.08. I am really surprised about this matter that this type of , layer person completely kill a client financially & I think this is the ultimate goal for SMC how to cheat a customer . I was also complaint about this matter Mr. Ranjan Saha ( Senior Boss of R.M ) .But there is nothing to do.

                    After that so many times Mr. Sanjay Saha trade in my a/c without any information & there is no voice record found in your co. On 27.06.2011 one person from SMC Kolkata office call me in my cell & told me that 5 nos NMDC share sold @ 256.50 & that was sold by R.M .without any telephonic call or
                    any information. NMDC share transfer from a/c of Subhajit Kundu which client id was – CKB1157. I am really surprised .Then I contact with R.M. but again he denied that he doesn’t know about this matter. After that I have contact with his senior boss Mr. Ranjan Saha & tell him about this nonsense activity. He advice me after collect complete information from Mr. Sanjay call back me.

                    I therefore apple to you ( SMC Global Securities) stop this type of activity immediately to sell or purchase any script without my permission. I also apple to you & your concerned person
                    Return back my 5 nos NMDC share & Rs. 5000/- ( Due to over bought by that stupid fellow Mr. Sanjay Saha ) otherwise I am ready to complain in SEBI , Consumer Court. I am also ready to legal notice about this matter . This your responsibility how to satisfy me & how to fulfill my loss.

                    Waiting your prompt response ASAP.

                    Thanks.

                    Sumita Kundu

                    On behalf of Subhajit Kundu.
                    [protected]

                    Till date I have not received any response from SMC Global Securities or any telephonic call from there end.

                    Therefore I request to SEBI please help me regarding the above mentioned matter.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      abhijeet2626
                      from Delhi, Delhi
                      Jun 25, 2011
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                      Resolved

                      Address: Lucknow, Uttar Pradesh

                      I am abhijeet vikram singh from lucknow...i was working with smc global securities 1 year before....after getting relieving letter from this company,the company kept using my ncfm certificates without my concern....when i contacted the branch manager MR. Ashish Chabra regarding the payment of compensation for 1 year(period in which company illegally used my certificates) he didnt look inclined to pay dis amount....my cell no is [protected]...and my email id is [protected]@gmail.com...kindly take it forward.
                      regards
                      abhijeet vikram singh
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        M
                        muralikalepu
                        from Mumbai, Maharashtra
                        May 9, 2011
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                        Address: Madhya Pradesh

                        Dear Team ,

                        I am a Demat Account holder with SMC Global Securities at there bhopal branch .My account detail are customer ID is MAX0623 and my CDSL ID is [protected] .

                        This is to bring into your notice that , my relationship manager at SMC Global have done various transactions into my account without any notification .Due which i have incurred high losses which the company have again recover from me in form of selling of my stock holding without informing me which was worth more than 5 Lakh .

                        I am currently working with a Bank , the stocks which have been sold where for my retirement.

                        please help me and guide how can i recover my losses

                        regards
                        murali
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          soumendas
                          from Kolkata, West Bengal
                          Sep 30, 2010
                          Resolved
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                          Resolved

                          Address: Howrah, West Bengal

                          Hi,

                          I,a beginner in investment (Mobile#: [protected]), have been cheated by SMC Kolkata and its agent Nandan Kumar Sharma(Mobile#: [protected])in the following ways in Commodity Futures trading.

                          1. The SMC agaent Nandan Kumar Sharma(Mobile#: [protected]) convinced me in the first week of July'10 to trade through him rather than myself as the charges would be higher in the later but once I received documents just a few days ago I got to know that they have charged huge commissions
                          e.g., the total brokerage charged was Rs. 8400 in total out of Rs. 15000(invested money) i.e, more than 56% of the money is eaten up by SMC brokerage. No positions were hold in Future! Just random intra-day trading in Future Market swallowed up my investment!! If there was a way, I can share the docs here too!

                          2. Within only 4 days, almost all the money(more than Rs. 12000 out of Rs. 15000) in my account(SMC User ID: CVZ0168) was lost, which I came to know quite later as they delayed those informations purposefully.

                          3. The SMC agent Nandan Kumar Sharma told me he has sold Gold Mini in Futures and waiting for getting a position to buy back for the last 2 months but I couldn't find any document narrating the same.

                          4. They delayed the sharing of online login credentials by showing foul excuses till the starting of August'10.

                          5. They delayed the sharing of documents of transactions which were all kinds of Intra-day trading without holding anything in Futures!

                          6. I got only 2 phone call related to trading from some SMC guys and the agent Nanadan Kumar Sharma never called me or replied back me after 7th July'10 once he received
                          the check of Rs 15040 from me at my office (Saltlake,Sector-V).

                          7. How an experienced person(Nandan Kumar Sharma) in India sells GOLD and waits for its price to sink! - as we all know that GOLD has high demand in India and its price would surely rise.
                          So, it was just a false excuse, which I understood quite later being novice in this field and even he didn't poses any document on the same.

                          8. I emailed all these details to SMC Kolkata (Email Id: [protected]@smcindiaonline.com) and called them over phone on 24th Sep'10 but they kept quiet.

                          We need to take necessary actions against those organized cheaters otherwise the faith of the investors like me wouldn't be in Share/Commodity investment any more.

                          Please help me with advise how to rescue my hard-earned money!!
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          I pleased to inform you that you should have get proper knwoledge about the market before investing but you are doing like a novice child and after that you are blaiming some one... is this a joke ...ok then its very nice I am looking a very big talent on you to won a laughter challenge show ... best of luck...

                          Regards,
                          Some One
                          (Investor)
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                            H
                            Hitesh Wadhwana
                            from Mumbai, Maharashtra
                            Feb 18, 2010
                            Resolved
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                            Resolved

                            I would like to bring to your kind attention that I,Hitesh Wadhwana,hold a online Demat and trading account with SMC GLOBAL SECURITIES LIMITED,user code is CKC0141 and my DP ID is [protected] and that I have not been using the Trading and Demat account and my last transaction in my account was on the 19th Feb. 2009 where I had sold 100 shares of Balrampur Chini out of 200 shares which I already had in my DP.Now I have noticed that after my last trade there have been unauthorized transactions in my account whereby as on today I have noticed that the total number of shares that I had left in my DP has been sold completely without my authorization and I have not even received any Email or contract note or Text message on my E mail or phone. Below are the shares that I had left on file as on date 19th Feb. 2009and which have been sold by somebody or by some error and are missing from my account:

                            Now these shares have been sold from my account without my permission and a number of other unauthorized transactions have also been done in my account since after my last transaction which I have not at all approved.

                            The RM who is supposed to have done this is absconding from the company and the company SMC Global denies to do anything about this and hence I am in a very bothersome situation.

                            The name of the RM is PALASH PHANY AND HE is currently absconding from the company and the company denies to give any help.

                            SHOULD I FILE AN POLICE COMPLAINT FOR THE SAME????I HAVE ALREADY FILED A CASE AT NSE-INVESTOR GRIEVANCE CELL BUT THEY HAVE GIVEN ME NO POSITIVE RESPONSE AND ARE ASKING FOR MORE TIME ON THIS.

                            DEAR FRIENDS THIS IS A VERY DIFFICULT SITUATION FOR ME TO TACKLE AND PLEASE HELP ME WITH THE SOLUTION FOR THIS AS SOON AS POSSIBLE.IF YOU CAN PLEASE MAIL ME YOUR ADVICE AT [protected]@gmail.com or call me at [protected].
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            SMC Global Securities — Unauthorised Trades on My account - All shares sold without any intimation

                            I would like to bring to your kind attention that I,Hitesh Wadhwana,hold a online Demat and trading account with SMC,user code is CKC0141 and my DP ID is [protected] and that I have not been using the Trading and Demat account and my last transaction in my account was on the 19th Feb. 2009 where I had sold 100 shares of Balrampur Chini out of 200 shares which I already had in my DP.Now I have noticed that after my last trade there have been unauthorized transactions in my account whereby as on today I have noticed that the total number of scrips that I had left in my DP has been sold completely without my authorization and I have not even received any Email or contract note or Text message on my E mail or phone. Below are the scrips that I had left on file as on date 19th Feb. 2009and which have been sold by somebody or by some error and are missing from my account:

                            Now these scrips have been sold from my account without my permission and a number of other unauthorized transactions have also been done in my account since after my last transaction which I have not at all approved.

                            The RM who is supposed to have done this is absconding from the comapny and the company SMC Global denies to do anything about this and hence I am in a very bothersome situation.

                            The name of the RM is PALASH PHANY AND HE is currently absconding from the company and the comapny denies to give any help.

                            SHOULD I FILE AN POLICE COMPLAINT FOR THE SAME????I HAVE ALREADY FILED ACASE AT NSE-INVESTOR GRIEVANCE CELL BUT THEY HAVE GIVEN ME NO POSITIVE RESPONSE AND ARE ASKING FOR MORE TIME ON THIS.

                            DEAR FRIENDS THIS IS A VERY DIFFICULT SITUATION FOR ME TO TACKLE AND PLEASE HELP ME WITH THE SOLUTION FOR THIS AS SOON AS POSSIBLE.IF YOU CAN PLEASE MAIL ME YOUR ADVICE AT [protected]@gmail.com.
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                              A
                              Anoop Singh
                              from Delhi, Delhi
                              Jan 28, 2010
                              Resolved
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                              Resolved

                              Dear Sir,

                              1. I am Anoop Singh who had a franchisee with SMC Global Securities Ltd named "Shri Sai Investments Company Ltd." whose trading Id was MOD0171 in SMC's Model Town Branch under the assistance of Mr. Sanjeev Kumar (RM) and Mr. Jaswant Singh (Branch Manger). I ran that franchisee for almost two years and now in last October I closed it because my partnership desolved.

                              2. I gave them Rs.2 Lakh as a Security amount to SMC for Franchisee to start and they assured me that this amount is like a fixed deposit in which no trading would be allowed. So SMC opened an Demat and trading account in the name of my Company i.e Shri Sai Investments and its trading id was MOD0171 which was not under my assistance. And finally when I closed my franchisee this amount was clearly refunded to me in October'10 by SMC.

                              3. But last week only a client of SMC of same branch and another franchisee owner named Mr. Satwan Goel (Alliance Investments) came at my place and asked for his 400 - NTPC shares from me which was transfered to my DP of above mentioned Account on 3rd December 2008, and has been soled in same trading account settelment date for same trade was 18th Dec'08. For all this he was carrying the documents copy of his DP Slip and statement which shows that it is true.

                              4. When I asked and confirmed same thing to SMC officials in same branch because I was not aware about that at all. And when i asked for my account statement and when i saw it - i was shocked that there was enough trading done in my account without my permission and putted losses in there and to hide it i think this was done by some one who is common between both the franchisees not me what I think actually.

                              6. Even SMC had asked that client (Mr. Satwan Singh) to take any legal action to collect his money from me - I would like to know why did SMC asked to do it to him.

                              7. 1st of all, I haven`t done that and even What ever the losses made in my account - I didn't asked any one to do trade in my company account and to use my security amount.

                              8. 2nd if this has been done - I didn`t asked any one tooo to transfer shares in my account and even to sell them in my account...

                              9 I would like to ask SMC officials and to request them to provide me recordings and confirmation for all the trade done in my account - I would like to know desperatly that who did it and who is guilty because I am not responsible for anyone`s shares ofr money who did will pay......

                              Please someone help me and tell me what to do.......


                              Regards
                              Anoop Singh
                              +91-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir,

                              I have read your complaint on consumer forum, I would like to tell you that this people are fraud and is doing such fraudualnt activities just not only with you but to many other people and also with those who are or who was employeed with them. I was employeed with them for more then 5 years as a regional manager and they took away shares of rs. 60 lakhs from my account and sold it after the market as closed.. i went to NSE and BSE but they are giving me the same answer as they gave to you.
                              i have also filed a law suit against them in Delhi High court and court has refrained them from further dealing in my shares.. as they have just sold 40 lakhs till date and rest of the shares are still lying the smc account.. over and bove they have debited by account with amount of 57 lakhs... without any kind of obligation or such so called debt..

                              it was only that, i was about to retire and was quitting from the job and they did not wanted to let me go out the company... I have also talked with the director of the company and he says that we cannot do so now.

                              For your complaint i shall advice you to go to NSE office near you and give a shouting fight to the emplyees.. this will help... Nse was not ready to take my case, as SMC had bribed them.. but when i took my frnds n family and literally shouted at them.. they did something.. and there is also a customer arbitration cell in NSE which provides money to you for fighting a case against the company... and if there coes more then 100 complaints towards the compnay they will shut down the operations of the company...

                              This people are fraud.. I am going to create an anti blog for this shortly.. hope u shall join...
                              Hi

                              I came across this article accidently. I was trying to do research upon SMC Securities. Couple of weeks ago, I got emails from SMC Securities to take their franchisee, as i got space on prime location in the city. I was not sure to do so, but representatives came to me and explained me their policies and all. I am in confusion now what should i do? Should i go ahead with them or not. Is there any better franchisee in the market in the same field. I hope readers will help me out.

                              Thank you.

                              Raj

                              [protected]@ymail.com.
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