[Resolved]  Smslane.com — Shoddy customer support and service

Hello Friends,

For those who wish to use bulk sms beware o[censored]sing www.smslane.com. I had purchased 10000 sms and by mistake misunderstood promotional service as competitive rate pricing whereas i wanted to sent sms to the Lion club members whose numbers are even in DND.

The so called product manager cum owner of the company was very rude and I failed to impress him that these sms were for a NGO and I requested him to transfer the promotional service to transactional sms and I was willing to pay the extra cost if any as promotional sms will be of no use to me.

However, his explanation were unjustified and he did not even bothered or attempted to come forth with some solution.

Request you not to use such nomadic services as they don't belong to corporate business attitude.
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Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
 
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    Smslane.com
    Vadodra
    India
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